McKnight Brain Institute

Website Redesign

Completed: Summer 2020

SERVICES

Market & User Research
User Journey Analysis
Content Audit
Site Architecture Redesign
Wireframing
Graphic and Web Redesign (WordPress)
Maintenance

COLLABORATORS

Todd Taylor, Project Manager
Michelle Koidin Jaffee, Science Writer

Project Overview

Goals

  • Redesign website into a beautiful, functional and easy to access site that communicates institute values.

  • Showcase the value of becoming a McKnight Brain Institute (MBI)-affiliated faculty member or student.

  • Increase accessibility to comply with Web 3.0 Standards and federal website regulations for public institutions.

Constraints

  • Working within a templated Wordpress website and heavily branded university system

Phases

Phase 1:
Research & Ideation

Phase 2:
IA & Wireframes

Phase 3:
Visual Design & Maintenance

Phase 1:

Research & Ideation

  • Analyzed Google website analytics

    • Top web page visits were to our Research Areas, general information and an internal form used to gain access to the MBI building after hours.

  • Using these insights, I changed the Research Areas and Forms pages from children to parent pages.

  • I also reorganized the Contact page to better display where users can look to for the correct department to contact. Since this is a big institute, users often looked at our webpage first to see whom they should contact

Generating User Personas

Based on user interviews and discussions with stakeholders, I constructed the following personas for faculty, students and staff:

Phase 2:

IA & Wireframes

When working on the information architecture of the website, I wanted to allow our distinct audiences to immediately find the information they’re looking for. Since the majority of web traffic was directed to the Education & Outreach and the Research parent pages, I wanted to focus my efforts on making these more intuitive and easily navigable.

The images below show the "before" status of the Research and the Education & Outreach landing pages.

Before

Finalized Sitemap

As you’ll notice, some of the big changes I made had to deal with using child and grandchild pages as a way to separate information based on audiences. Specifically in the Education & Outreach pages, I wanted to give each audience their own sort of landing page with appropriate links for each, in addition to highlighting information that would be beneficial for all audiences.

Additionally, I wanted to showcase grandchild pages on the drop-down navigation bar and on the side-bar navigation. This decision was particularly important under the research focus areas, where data showed our audience was navigating to chronic neurological diseases grandchild page.

Finished Design